Customer Service Center

Customer Service Center

Customer Service Center-To quickly and efficiently answer your questions we have organized our Customer Service topics into these convenient sections.
Train Travel Rushes in China

Train Travel Rushes in China

In China, there are two main travel rushes: the Spring Festival Rush and the National Day Rush The Spring Fest

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How to take train in China?

How to take train in China?

China’s railway stations usually begin the tickets checking 20 to 30 minutes (around 10 minutes for bullet

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How to Book China Train Tickets?

How to Book China Train Tickets?

Train is one of the most important transport in China For the Travel to China, many prefer to take the train,

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Food and Drink on China Train

Food and Drink on China Train

On the train in China, travelers can purchase food and drink on the train There are 3 ways to buy food on t

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China Train Ticket Refund Policies

China Train Ticket Refund Policies

While traveling in China, sometimes tourists may choose to travel by train In this page, we will introduce you

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Overnight Train in China

Overnight Train in China

In China, tourists sometimes have to take an overnight train so as to reach the remote destinations You’ll

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Train Luggage Regulation in China

Train Luggage Regulation in China

How about the regulation of travellers’s luggage on the train in China? How about the weight of traveller&r

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Safety of Taking Train  in China

Safety of Taking Train in China

The safety coefficient of Chinese railway, according to historical data, is the highest of its kind in the world

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China Train Types

China Train Types

According to the speed of trains, Chinese trains are divided into various classes The names of the trains alway

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China Hotel Room Service

China Hotel Room Service

When travelling in China, hotel accommodation is an essential part and the primary concern for foreign tourists

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